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Racial Bias in Retail Study

Racial Bias in Retail Study

Today, Sephora, America’s leading prestige beauty Omni-retailer, revealed the detailed changes it will implement across all of its U.S. stores in order to mitigate racially biased experiences and unfair treatment for shoppers in the retail sector. This is the latest in a series of actions announced by Sephora to underscore the retailer’s continued commitment to diversity, equity, and inclusion.

The plan includes increased diversity in its product offerings and workforce, more inclusive marketing programming, and greater accountability through the institution of updated employee conduct policies. The decisions are based on the results of the first-
“ever large-scale study on Racial Bias in Retail, commissioned by the retailer.


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